By using this website or any source to book service, you agree to comply with these terms & conditions. If you do not agree, do not book a service with us.
Booking service online does not guarantee a spot for that date/time. You will be contacted by email or phone with a confirmation.
We always work with teams of two. Occasionally, more cleaners may be needed due to the complexity of work or schedule. We limit rotation while ensuring cross-training for all cleaning technicians. All cleaners are background screened and held accountable.
We reserve the right to deny or terminate service due to safety concerns, inappropriate situations, weapons on premises, severe clutter, or disconnected utilities. Cleaners may leave if the home is unsafe or unsanitary. A cancellation fee applies if service is refused on the spot.
Our pricing assumes cleaners focus on cleaning. Please tidy areas like floors, countertops, and tabletops. For additional tasks, call in advance to adjust the fee.
We work around pets, but indoor activity should be limited. Aggressive or anxious pets may result in service refusal, and cancellation fees apply.
Prices are based on experience but may be adjusted for actual home conditions. Unexpected extra time may require fee adjustments; the client will be contacted in advance if possible.
A $50 deposit reserves your cleaning date/time. Remaining payments are due on the day of service via check, cash, or Zelle.
No refunds are offered. Errors or missed areas must be reported within 24 hours and will be rectified at no charge.
Rates may change due to frequency, home changes, remodels, furniture additions, or other significant adjustments.
Provide at least 48 hours’ notice to avoid a $50 cancellation fee.
Ensure security systems are off or provide codes. Locked-out teams may result in a $70 late cancellation fee.
We provide equipment and products. Using your tools is at your own risk. Green cleaning products or your supplies must be ready and are used at client discretion.
Mold removal is a specialty. We cannot clean areas with human or animal body fluids, cat litter boxes, or excretions.
Cleaners cannot climb higher than a step stool or move objects over 35 lbs. Please move heavy items prior to cleaning.
We carry insurance for breakage caused by cleaners. Clients should disclose valuable items. Notification of damage must be made within 24 hours.
Cleaning is scheduled between 8:00 am and 4:00 pm. No exact times are guaranteed. Delays may occur due to traffic, weather, or mechanical issues.
Closed when local schools are closed. Holiday visits are not performed. Contact will be made to reschedule if needed. Observed holidays include: Independence Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day.
Keys are stored securely. CR Cleaning Services LLC is not liable for damage/theft if keys are left unsecured. Returned within 48 hours after service termination.
By agreeing, you consent to use of photos/videos for promotional purposes. No financial compensation will be provided.
Clients may not hire cleaners directly. Cleaners are professionally trained and background-checked.
Clients indemnify CR Cleaning Services LLC from any claims arising from service. Claims are governed by Texas law.
By providing your mobile number, you agree to receive SMS messages from CR Cleaning Services LLC. Messages may include customer service updates, marketing, and account notifications.
We respect your privacy and will never share your mobile information with third parties or affiliates for marketing purposes.
Email: [email protected]
Phone: 346-276-2879
Address: Spring, TX 77389
Last Updated: 12/01/2025